1. Set up and secure your client account
Create an account, verify your email and choose the client role during onboarding. Use a unique password and enable multi-factor authentication from Account security.
- Keep account access personal; do not share sign-in details.
- Check that your name and organisation information are accurate.
- Use the marketplace account page as the starting point for projects, engagements and support.
2. Write a project brief freelancers can price
Describe the business outcome before listing tasks. State the deliverables, timing, budget and location or remote-working expectations. A clear brief produces proposals that are easier to compare.
- Separate essential requirements from preferences.
- Name the files, systems or access the freelancer will need without posting passwords, personal data or confidential records.
- State how you will judge completion and who approves the work.
- Use milestones for work that has distinct review points.
3. Compare proposals using relevant evidence
Read the proposed approach, price, delivery estimate and milestones together. Then review the freelancer’s profile, portfolio and client reviews. Do not choose from a headline or price alone.
- Check whether portfolio examples are relevant to your outcome.
- Treat profile skills, identity checks, client reviews and assessment credentials as separate signals.
- Open the verification link for an Afrigig credential and read its exact scope, exclusions and current status.
- Ask the same material questions of shortlisted freelancers so comparisons remain fair.
4. Clarify the work in Afrigig messages
Use the project conversation to resolve uncertainties before hiring. Keep important decisions in the message record so both sides can refer back to them.
- Confirm deliverables, formats, dependencies and review dates.
- Agree how changes will be requested and what would change the price or schedule.
- Discuss time zones, response expectations and any planned absence.
- Never ask for passwords or unrestricted system access; use least-privilege access when work begins.
5. Send complete terms and wait for acceptance
When you accept a proposal, Afrigig records the scope, price or hourly rate, delivery estimate and milestones. The contract becomes active only after the freelancer reviews and accepts those displayed terms.
- Do not treat a shortlist or message as a contract.
- Check the final terms before sending them.
- Record any agreed scope change rather than relying on an informal side conversation.
6. Review delivery promptly and specifically
Compare submitted work with the agreed scope and acceptance criteria. Accept completed work, or request a focused revision that explains what remains unmet.
- Keep feedback factual and tied to the agreed deliverables.
- Do not expand the scope through a revision request.
- Use dispute support when a material contract issue cannot be resolved directly.
- Leave an honest review only after the eligible completed engagement.
7. Understand the current payment boundary
Afrigig does not currently provide marketplace payments or escrow. Do not send money on the assumption that Afrigig is holding, releasing or protecting it.
- Pause if someone creates urgency, changes payment details unexpectedly or asks for account credentials.
- Report suspicious content through the relevant profile, proposal, message or review control.
- Use the privacy-request workspace for access, correction, closure or deletion requests.